Terms and Conditions


Responsible: INVERSIONES EL PALO DE AVELLANO S.L. – NIF: B-31912173 – Postal address: Avenida Roncesvalles 16, Zubiri (Navarra), Spain – Telephone: 948304770 – E-mail: info@elpalodeavellano.com

On behalf of the company, we treat the information you provide us in order to provide them with the requested service, perform the billing of the same. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation about whether we are dealing with your personal data at the company, therefore you have the right to access your personal data, correct inaccurate data or request its deletion when the data is no longer necessary.


Reception open from 13:00 to 18:00
The main door will be closed at 22:00. From that time, access will be limited to the people who have a key-card, which is programmed for that day.
Check-out before 9:00

NO prepayment needed – pay at the property. A card will be request as garantee.
Cards accepted : visa and mastercard

If you cancel or modify the booking before 11am on the day of arrival the establishment will not charge any amount; outside of this period, the hostel reserves the right to make the charge of the first night on the credit card/debit card and cancelled the rest of the stay, if any.
In the event that the card is not valid it will proceed to the cancellation of the booking.

It will address the modifications to the reservation provided that they are communicated well in advance and do not impair the remaining reservations that the hostel has for those dates.
For any type of modification, please contact us via the phone
( 34) 666 499 175

Hostel closed from late October to mid-March ( open exceptionally for groups of more than 40 people with reservation) .
All rates include breakfast.
Towels/Sheets (extra fee) 3 euros
Groups must be reserved by mail.It will be request a deposit.